Joy Cone Co., the world’s largest ice-cream cone manufacturer, has been mixing, baking and packaging ice-cream cones at a sugar-scented factory in northern Arizona since 2000.
Today, the Flagstaff facility produces up to 1.2 million cake, sugar and waffle cones daily. The Arizona-made products go to destinations throughout the West, including in California, Texas and the Pacific Northwest.
General manager Joe Pozar Jr. oversees the 132,000-square-foot factory near Flagstaff Airport. Though Joy Cone’s custom-made ovens can bake thousands of cones every hour, every cone still has to pass inspection by a person, not a machine.
“We have not automated to that point,” he says during an exclusive tour of the factory. “There is a human element to everything we do.
“Taste testing is allowed.”
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