Takeaway restaurants and cafes have had to make drastic changes as the UK coronavirus lockdown continues. But as the rules relax slightly for the next phase, businesses are beginning to reopen to the public. In its latest update, KFC has revealed that it will allow customers inside some of its restaurants for the first time since the lockdown.
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The chicken chain recently began slowly reopening around the country following government advice.
The company reopened over 100 of its stores, after trialling a delivery-only service in 21 locations.
KFC has been working with Deliveroo, Just Eat and Uber Eats to deliver its new limited menu to customers.
However, so far it’s only been drive-thru locations and delivery services that have been on offer, with no customers allowed in store – until now.
The company has revealed that it’s now beginning its next phase of opening to the public, so that customers can pick up their favourite foods on the go.
KFC is trialling the service in 16 outlets around the UK, which have already opened for collection.
Like many other takeaway chains and cafes, the fast food chain has made changes to its stores and policies for safety.
Social distancing markers are in place in stores, and there will be limits to how many customers are allowed in at a time.
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Separate queues will be in place for collection and delivery, and perspex screens have been put in at ordering and pick up points to protect staff.
It’s hoped that a click and collect service will be introduced soon to minimise contact even more, but for now customers will have to order in store.
A KFC spokesperson said: “Delivery remains the best way to order, but for those who are already out and about, we’re glad to be able to offer a takeaway option – in a way that’s as responsible as it is convenient.
“We’ve introduced more new processes to make sure we’re doing this safely, including specific limits on the number of people who can be in restaurants at any one time.”
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Here’s the full list of 16 stores that are open for customers to go in and order:
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